Reliable and trustworthy. Excellent service. Works with Good Sam and also personal insurance companies. 42ft fifth wheel
This is insane. We dropped our camper off for minor repairs in OCTOBER. It is now the end of July. We called approximately every two weeks since the middle of May to be assured that "we'll work on it tomorrow" or "we'll work on it next week." I was promised a hard pick up date of tomorrow, only to call today to have them have no idea what I was talking about. The only reason this place is still in business is because they're the only place remotely near here that will work on pop-up campers. And even then, it's a miracle.
They had the tire and wheel in stock everyone else had to order. I was traveling and needed immediate service. These guys are great.
We had major issues with the RV we use to spend the winters in Florida. The work was a major repair with a cost below the original estimate from another dealer which was three times as much as Timbuktu. The repair was stellar and we are now on our way to Florida and still seeing all the areas they went above and beyond what was expected. Very grateful for the work they did. They will be our "go to" RV business!
I was passing through the area and had a freshwater pump failure. I called Dennis and he suggested that I come by and they would take a look at it. I arrived a few hours later and the other Dennis almost met me in the parking lot. He immediately got on the problem and determined that a bolt had stripped out in the pump. He acquired a new bolt, installed it, and it worked like new. The total elapsed time was maybe two hours. My wife and I only had time for lunch. The cost was reasonable and I was on my way. But wait, we couldn't find anyplace that could take us on a Thursday night and, having not known how long the repair world take, hadn't made any arrangements. Timbuktu RV was kind enough to let us boondock on the side of their lot. Thanks Dennis'.
Timbucktu Rv is a US Storage based in Worcester, Massachusetts. Timbucktu Rv is located at 1048 Southbridge St, Worcester, MA 01610, USA.
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