Stayed here for a week. Customer service was great. Room was clean. In hotel dining should be a last resort but at least they had food.
Computers weren't working properly. One keyboard didn't work. The other computer kept shutting down in the middle of my work. The pages I printed were white on one side. It's too bad. Nice hotel. Someone should make sure there "business center" is up to date and with everything in working order.
Great hotel. Clean and walking distance to downtown Worcester. Staff are great as well. Would absolutely stay there again
The room was large and had all the regular amenities. The stay was very enjoyable for a reasonable price. I'd definitely stay here again.
Horrible stay. Traveled for a two day business meeting and ended leaving a day early due to multiple issues with room. Room service entered room unannounced 4 times and interrupted several of my conference calls. The floor was horribly noisy -- avoid any room near the elevator as cleaning staff will make noise all night and morning. I ordered dinner on the second night and was forced to leave my room and pick up the food. Still haven't had any one formally apologise or refund. Paid for 2 days, only 1. If you are an executive looking for low key and quiet space...avoid the worcester Grove St Marriott. No privacy at all. Only one brag is cleanliness and cute presentation.
Courtyard By Marriott Worcester is a US Lodging based in Worcester, Massachusetts. Courtyard By Marriott Worcester is located at Courtyard Marriot Hotel, 72 Grove St, Worcester, MA 01605, USA.
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