Had a hitch installed on my SUV. I had no problems making the appointment online. They started the work as soon as I arrived, had it done when they said they would and did a fine job with the installation. Staff was friendly. What more could I ask for?
Good God find another place.. The help looks like they just left prison and act like it... I left without without what I needed..
We rented a 15 foot truck and an appliance dolly to move a refrigerator today (10/22/17). Everything pretty much went ok except for a few things. The parking is terrible, and one of the attendants who checks the trucks complained to us for parking out back for five minutes while I went inside to complete the paperwork for my rental. A few hours later when we returned the truck, the same attendant accused me of using the pads from the truck and then lying about it. We didn't use them and had only needed to strap the refrigerator inside of the truck. Apparently the seal on the bag of pads was broken and hadn't been noticed when we took the truck earlier.
Expensive and infested with mice. The clerks are rude, they charge $100/mo for their smallest storage unit, they force you to buy one if their $10 padlocks even if you already have your own high-quality lock, and when I cleaned out my unit I found rodent turds on my stuff. I wish I was kidding. This place is awful.
After a brief argument I said I would pay the extra 7 dollars for the pads I didn't use simply to diffuse the situation, as I had already spent $500 on a refrigerator and almost $60 for the truck rental. However the manager said we didn't have to pay it. All the attendant had to do was refer me to the manager, but instead he flatly said that we were lying. This, in my opinion was very disrespectful and unnecessary.
I been using them for a few years now, very good personal at this location. Always trying to get costumer out the door, very little wait time.
U Haul Moving Storage Of Worcester is a US Moving Company based in Worcester, Massachusetts. U Haul Moving Storage Of Worcester is located at 290 Belmont St, Worcester, MA 01604, USA.
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