Dr. Kim and Dr. O'Callahan are both Fabulous Doctors. I've been seen several times, unfortunately, due to my health issues. However, I always leave with a smile on my face knowing that I'm getting the best care I can. I always get a call back in a timely manner and I've Never waited over 15 minutes to be seen. In fact, for my first appt they scheduled me on a day the Dr. normally wasn't in. What Dr. do you know that will come in on his time off just to see some patients who need to be seen ASAP? I find the staff to be helpful but more importantly Caring. There are racks of pamphlets in both exam rooms that I, myself, have found very useful at times when I've forgotten to ask a question. Although I can call anytime for answers. This office in always Clean and I HIGHLY RECOMMEND them!
Office staff friendly and efficient. Dr Kim was very through, reassuring, and very informative. Wish we had seen him originally 5 months ago. Highly recommend this physician. Thank you for your patience Dr. Kim
Lastly, office was very inconsiderate of patient time. Due to my schedule, I have access to my phone at irregular times. They gave me a 2hr window to give my medical history (I was unable to do so) and woke me up for a follow up call.
Do not recommend. Dr. Kim. He didn't appear to be taking my claim seriously. He didn't seem to understand that the only reason I feel better is because of the prescription I am on. When I mentioned that, he asked if I wanted to be put on a stronger dose (not what I want- want to get off meds as soon as possible). I was pushed out the door so quickly I didn't get a chance to ask any of the few questions I had. I was a scheduled for a brief procedure and given no information about it. The severity of it highly exceeded my expectations. Following the procedure, there was no follow up and no diagnosis (as written on the discharge papers). The visit summary had my symptoms listed incorrectly and a diagnosis which I had not heard. I was given no information on the diagnosis. It appears that some information was shared with my primary care (which makes sense); however when my primary called to check on me, they referred to a diagnosis different from all other visits.
New England Gastroenterology is a US Doctor based in Worcester, Massachusetts. New England Gastroenterology is located at 328 Shrewsbury St #3, Worcester, MA 01608, USA.
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